A thread made up of 5 simple questions to help us understand what the true value proposition of a service is. Hint its not what you think it is
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Another very insightful thread from Shreyas that really ask you whether you are managing the product or Product. The "lowercase-p product" is the pixels you're directly working on. But that is not necessarily "The uppercase-p Product", the main that makes or breaks the user value proposition.
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